Hampshire Fire and Rescue Service undertook 20,000 Home Fire Safety Visits (HFSVs) over the year and over 90 per cent of Hampshire residents now have smoke detectors in their homes. Referrals by partners such as the police, health bodies, voluntary organisations and community wardens are helping the Service to gain better access to people at most risk of fire.
It has established community outreach teams and local advocates to ensure effective communication with all parts of the community, especially hard to reach groups. The service works with the Ghurkha Association to produce a HFSV booklet specifically to target the local Nepalese community. It also works with Sensory Advisory Awareness teams to ensure that individuals with sensory impairment receive the most suitable services to meet their needs.