Strategic Housing Services Inspection
Rating: Good Service | Excellent Prospects for Improvement
The Council uses a variety of means to consult with hard to reach groups. Service users living in temporary accommodation and the night shelter were specifically consulted over the Homeless Strategy. Lectures to students are used to capture the views of some of the younger population on the Local Development Framework (LDF); accessible venues are used for displays to ensure that disabled people are not excluded; displays and mailshots are targeted on places where responses are known to be low; and consultations are timed to ensure that they do not conflict with school runs and other busy times. A particularly imaginative approach has been to make use of a car factory canteen to consult with blue collar workers of one of the biggest local employers. Shifting away from traditional forms of consultation will help the Council to gain more representative feedback on its proposals.