Homes for Islington ALMO inspection
Rating: Excellent service l Excellent prospects for improvement
Homes for Islington (HFI) is helping customers overcome the disadvantages of limited internet access. The arms length management organisation (ALMO) is installing wireless networks for residents - whole estates now have access. Take up has been significant and feedback good, with over 1,000 different computers accessing the service. HFI has also set up a local digital television channel for the benefit of residents. Those residents who subscribe to satellite or cable television can use it to access similar services as those available on the website, for example choice-based lettings and ordering a repair. Disadvantaged residents are getting free access to a service that would cost them almost £200 per year.