Audit Commission

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Support to applicants excluded from the housing register - Your Homes Newcastle 


Released  12 June 2008

Your Homes Newcastle ALMO Inspection

Rating: Excellent service | Excellent prospects for improvement

Your Homes Newcastle (YHN) has a highly supportive approach to those applicants ineligible to register for the Your Choice Homes service. Ineligible applicants are offered, and encouraged to accept, a support package from one of YHN’s housing support services that is designed to help them become eligible for rehousing. These services supported 40 cases to eligibility in 2007/08. Where the applicant is already engaged with a support service then that service will be encouraged to do the same. This approach is well known to advice and advocacy services in the city. Information and training sessions are held twice a year with these services and a clear eligibility guide has been produced for them. YHN is creating housing opportunities for people, many of them vulnerable, who would otherwise be excluded.