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Housing income management

The items included here are examples of positive practice inspectors identified from April 2006 to March 2011. These items were last reviewed in March 2011.
 
 
Tackling worklessness - Basildon District Council
15 December 2009
St Georges Community Housing is actively contributing to the worklessness agenda in Basildon
Proactive approach to financial inclusion - Leeds Federated Housing Assocation
15 October 2009
LFHA works proactively to improve financial inclusion (see paragraph 90 in report for more details).
Profiling rent arrears to target advice and support through local surgeries
15 October 2009
Cheshire Peaks and Plains Housing Trust has made positive use of customer profile information to inform the development of income surgeries.
Christmas card campaign to promote rent payment - Stevenage Homes ALMO
5 June 2009
In December 2008 Stevenage Homes ran a Christmas campaign and sent cards to those with clear accounts thanking them for payment, and to those in arrears reminding them to pay.
Budgeting information packs for new tenants and young people - NomadE5 Housing Association
28 May 2009
In addition to the 'usual' information provided to new tenants at sign-up, NomadE5 have developed a 'typical home running costs' leaflet to help customers budget more effectively and also a Young ...
Increasing former tenant arrears performance and reducing costs, enabling better use of resources
21 May 2009
After adding two specialist former tenant arrears (FTAs) officers to its income team and purchasing software to allow the tracing process to be undertaken in house, Harvest Housing Group has seen ...
Increasing financial inclusion through partnership working with a credit union
29 January 2009
ENHL is highly effective at working with the credit union to ensure financial inclusion for local people including tenants on low incomes.
Comprehensive measures to promote financial inclusion
20 November 2008
Sandwell Homes has a strong approach to financial inclusion. There are a number of initiatives promoting the financial wellbeing of customers
Improving financial inclusion through partnership
6 November 2008
Cobalt Housing supports two local providers of debt advice and other financial inclusion initiatives.
Improving financial Inclusion through partnership working
18 September 2008
A range of partnership initiatives are in place in this area. AVH is active in a citywide, multi-agency partnership which has reduced average waiting times for money advice from 12 to 3 weeks.
Housing income management
All 28 case studies in 'Housing income management'