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ALMO Best Performers
Document
9 February 2010
Energy efficiency tips - Maritime Housing Association
Case study
15 December 2009
Home safety checks for older people - Basildon District Council ALMO
Case study
15 December 2009
Involving residents with diverse needs in improving Equality and Diversity - Orwell Housing Association Limited
Case study
15 December 2009
Providing aids and adaptations for disabled tenants - Knightstone Housing Association
Case study
15 December 2009

Events calendar

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Event
Document
Document and event

Good practice case studies

As well as scoring and reporting on housing services, we identify and promote positive practice through inspections. Every inspection looks for examples of positive practice and innovation, creative ways of overcoming barriers and resistance to change, and ways of making better use of resources.
 
 
ALMO Best Performers
9 February 2010
As well as identifying individual examples of positive practice and innovation, the Commission also highlights those organisations which deliver very strong all round performance in individual service ...
Energy efficiency tips - Maritime Housing Association
15 December 2009
As part of a new gas servicing contract, gas engineers are required to provide customers with tips on how to save energy.
Home safety checks for older people - Basildon District Council ALMO
15 December 2009
St Georges Community Housing offers customers over 60 years old a free home safety check to help reduce fall hazards and assist in remaining independent in their home.
Involving residents with diverse needs in improving Equality and Diversity - Orwell Housing Association Limited
15 December 2009
Orwell has set up a resident forum to help develop the approach to Equality and Diversity. The Equality & Diversity Tenants Forum has 14 members, is shaped to reflect the tenant profile and to ensure ...
Providing aids and adaptations for disabled tenants - Knightstone Housing Association
15 December 2009
New policies, procedures and service standards were approved by the Knightstone Housing Association (KHA) Board in March 2009 for the aids and adaptations service.
Pre-tenancy workshops - London Borough of Havering Council
15 December 2009
New residents are invited to a pre-tenancy workshop to help them understand their responsibilities and provide information in an informal setting and with other new residents.
Junior neighbourhood wardens - London Borough of Havering Council
15 December 2009
Young people work alongside neighbourhood wardens as part of a diversionary scheme in respect of anti-social behaviour.
Effectiveness of community warden service
15 December 2009
St Georges Community Housing is providing a particularly effective community warden scheme.
Levering in funding: the Revitalisation Fund - Riverside Carlisle
15 December 2009
As part of the agreement to transfer stock to a housing association, RC agreed to re-invest £400,000 a year into local communities.
Bond scheme - Newham London Borough Council
15 December 2009
Newham's 'Bond Scheme' has ensured that statutorily homeless people and those threatened with homelessness benefit from the significant increase in the borough's private rented stock.
Good practice case studies
Access and customer care
Allocations and lettings
Diversity
Homelessness and housing advice
Housing income management
Housing regeneration and neighbourhood renewal
Management of leasehold and shared ownership housing
Management of right to buy and right to acquire schemes
Market renewal
Private sector housing
Prospects for improvement
Resident involvement
Stock investment and asset management
Strategic approach to housing
Supported housing
Supporting people
Tenancy and estate management
Value for money