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Prospects for improvement

The items included here are examples of positive practice inspectors identified from April 2006 to March 2011. These items were last reviewed in March 2011.
 
 
Governance - performance indicators - Berneslai Homes ALMO
5 June 2009
BH has introduced a suite of governance indicators to monitor governance performance in a number of areas.
Prioritising cyclical decorations in advance of major repairs - Eastend Homes
18 December 2008
The 'blitz team' approach to the maintenance and decoration of communal parts is innovative and effective.
Confirming responsive repairs appointments - Eastend Homes
18 December 2008
In response to resident requests Eastend Homes have introduced two appointment confirmation systems.
Use of IT to support asset management and performance management - Evesham and Pershore Housing Assocation Limited
11 September 2008
Highly effective IT systems support asset management and wider performance management.
Positively engaging young people - Your Homes Newcastle
12 June 2008
Youth voice - a development project allowing previously homeless young people a say in developing services.
Risk management database - Hammersmith and Fulham Homes
12 June 2008
Database enabling effective risk management.
Staff innovations panel - Barnet Homes
8 May 2008
The purpose of the panel is to help embed a value for money culture across the organisation. A budget of £50,000 per annum is set aside for the panel.
Reducing staff absenteeism - Wakefield and District Housing
25 October 2007
Wakefield and District Housing initiative to reduce staff absenteeism.
Team brief DVD - Places for People Group
4 October 2007
Places for People uses a Team Brief DVD to communicate consistent corporate messages to staff. It is particularly useful for non office-based staff without intranet access.
Management assessment and development - Homes for Haringey
23 August 2007
Haringey's approach to leadership and management development.
Prospects for improvement
All 28 case studies in 'Prospects for improvement'