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Tenancy and estate management

The items included here are examples of positive practice inspectors identified from April 2006 to March 2011. These items were last reviewed in March 2011.
 
 
Biomass recycling programme - Sutton Housing Partnership
5 May 2010
For each of its major works sites Sutton Housing Partnership (SHP) aims to recycle as many components and materials as possible.
Effectiveness of community warden service - Basildon District Council
15 December 2009
St Georges Community Housing is providing a particularly effective community warden scheme.
Levering in funding: the Revitalisation Fund - Riverside Carlisle
15 December 2009
As part of the agreement to transfer stock to a housing association, Riverside Carlisle agreed to re-invest £400,000 a year into local communities.
Customer involvement in designing services - Luton Borough Council
15 October 2009
Customers have been involved in designing estate management services. The estate services review was carried out in response to feedback from customers that services were inadequate.
The Safer Neighbourhoods Estate Team - Enfield Homes
15 October 2009
The Safer Neighbourhoods Estate Team, composed of a responsive police team, is not only a unique structure providing benefit for Enfield Homes but it is successfully bringing funds in to benefit ...
STAR tenant incentive scheme - encourages tenant involvement - Easington ALMO
15 October 2009
The STAR (Scheme for Tenant Achievement and Recognition) system is a reward scheme that provides incentives for tenants to get involved and adhere to their tenancy responsibilities.
Breaking down barriers with hard to reach groups - Herefordshire Housing
15 October 2009
Profile information has enabled the association to understand and respond to the needs of customers who may be traditionally regarded as hard to reach.
Use of trespass notices to reduce visitor antisocial behaviour - Cheshire Peaks and Plains Housing Trust
15 October 2009
Cheshire Peaks and Plains Housing Trust is making effective use of trespass notices as part of its effective and proportionate approach to antisocial behaviour.
Tenancy management identifying and acting on early warning signs
5 June 2009
Berneslai Homes capitalises on its unique position to identify early warning signs.
Estate management - 100 worst gardens - Berneslai Homes ALMO
5 June 2009
A high profile '100 Worse Gardens' exercise is run three times every year.
Tenancy and estate management
All 54 case studies in 'Tenancy and estate management'