Audit Commission

Summary [Download full report below this summary]

Gateway Housing Association is not working well in providing responsive repair services, however, there is a balance of strengths and weaknesses in gas servicing and income management. Improvements are also needed to make services responsive to the needs of all residents, the organisation needs to adopt a value for money culture.

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Download the full inspection report below. This report contains all our findings and recommendations.

Gateway Housing Association - Short notice inspection ( PDF, 225kb )

Gateway letter to residents ( PDF, 28kb )

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