Audit Commission

Summary [Download full report below this summary]

Rugby Borough Council provides a ‘fair’ landlord service that has ‘promising’ prospects for improvement. 

Significant improvements have been delivered to tenants and this is reflected in steadily increasing satisfaction. However, the service is still in a period of change and a number of aspects of the service still need development.

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Download the full inspection report below. This report contains all our findings and recommendations.

Rugby Borough Council - Landlord services ( PDF, 318kb )

Rugby Borough Council's response to inspection report ( PDF, 25kb )

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