Audit Commission

Summary [Download full report below this summary]

On a scale from zero to three stars the Audit Commission inspection team gave the service, which pays out around £80 million a year to over 40,000 people, a ‘fair’ one star rating. The report shows that the Council has worked hard to provide a consistent service to all its residents throughout the reorganisation of local government in Shropshire. But the Council knows it must speed up the time taken for local people to get the benefits they are entitled to.

Download the full report 

Download the full inspection report below. This report contains all our findings and recommendations.

Shropshire Council - Benefits Service Inspection ( PDF, 318kb )

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