Audit Commission

Summary [Download full report below this summary]

The benefits service provided by Erewash Borough Council is fair and has promising prospects for improvement.

The Council is continuing to improve the time it takes to process new claims despite an increase during the recession, but it is not doing enough to check for potential fraud or to make sure that people continue to receive the right amount of benefit.

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Download the inspection report below. This report contains all our findings and recommendations.

Erewash Borough Council - Benefits service inspection ( PDF, 334kb )

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