Audit Commission

Summary [Download full report below this summary]

The Benefits Service (the Service) at South Staffordshire Council has been assessed as providing a ‘good’, two-star service that has promising prospects for improvement. There is a strong and effective working relationship between the front facing customer service and back office processing service.

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Download the full inspection report below. This report contains all our findings and recommendations.

South Staffordshire Council - Benefits service re-inspection ( PDF, 342kb )

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