Local government
East Riding of Yorkshire Council actively monitors direct debit performance and trends in associated debt recovery. DD rates have improved over time, as shown in this graph of council tax direct debit uptake in comparison with reminders (PDF, 555kb).
At the same time, recovery activity on reminders has reduced significantly. An example of East Riding's leaflet promoting direct debit (PDF, 4mb) is available. The council has used this information to drive progress, and has actively marketed DD as a cost saving for local taxpayers of £6 per year.
For further information on this initiative contact Paul Readshaw on Paul.Readshaw@eastriding.gov.uk or see the East Riding Council website.