Making the numbers work

An improvement tool to help you make the most of your data

Are you looking at numbers or data? Maybe you're thinking about what the numbers mean - whether they're good, bad or indifferent, how they compare to others, how you might analyse them - and how you might present what they're saying in the most effective way?

It can be hard to get your head around all of the possibilities - should you use the mean, mode or median? What type of chart will work best? And what on earth is polarity? Or perhaps you always stick to the same analysis and miss the opportunity of mining the data for more.

This improvement tool is designed to help you make the numbers work. It helps you through the different aspects using simple summaries, uncomplicated explanations and practical examples. You'll find it isn't that complicated after all. And maybe you'll spot some new ways to use numbers too.

The tool is set out in three sections - summarising data, comparing data and presenting and using data. There is also a helpful section about useful sources of data - and a glossary.

Making the numbers work

If you would like some advice about Making the numbers work and the use of performance information, please contact the PI Team.

Download web tool (PDF, 552Kb)

Glossary of terms (PDF, 28Kb)

Glossary of terms (Word, 76Kb)



Further information:

Audit Commission
1st Floor, Millbank Tower,
Millbank, London SW1P 4HQ

Telephone: 0844 798 1212
Textphone: 0844 798 2946
Fax: 0844 798 2945

For general enquiries or feedback, please contact us.

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