Councils need to combine culture, people and standards in order to excel and fully exploit the power of information. To support the national study Is there something I should know? the Commission has produced case studies looking three key areas to help councils maximise their use of information:
Culture
A culture that exploits the value and power of information
- commitment from members to an evidence based culture
- information used by members and senior officers to drive better services and more efficiencies
- collaborative, challenging and demanding approach to creating better information
People
Expert, professional, well-trained people working in effective ways
- good interpretation skills
- analytical resource focused on supporting decision making
- recruitment, retention and development of skilled staff
- attractive jobs
Standards
Good quality data and information shared effectively with partners
- standards maintained through a common competency framework
- excellent data quality
- established data-sharing protocols